CORPORATE SOCIAL RESPONSIBILITY

Introduction

At Bitz ‘n’ PC’z Ltd, we recognise the importance of social responsibility, whether that is within the environment or within the community in which we live, work or operate.

The prosperity of our business and of the communities within which we operate requires a commitment to the sustainable management of our activities. Our policy is to always offer the best deals and great value to all of our customers whether that be the public or private sector and to work with local community groups to make improvements to the area.

Staff/People

We are committed to the well-being and continual development of our people and to training our workforce, where employees are appreciated, valued and given regular feedback so that each employee has a clear understanding of their role and how they contribute to the business.

We operate a meritocracy, where all employees are recognised and rewarded on the basis of their performance, effort, contribution and achievements.

We expect our employees to act with integrity towards one another and exercise a high standard of business practice and workmanship.

We support diversity, fairness and equal opportunities and aim to involve and consult regularly with employees as to the direction of the business.

Customers

We aim to build long term relationships with all our customers and other stakeholders by understanding their objectives as they evolve over time and meeting their needs.
We aim to give fair value, consistent quality and reliability.

We aim to have the highest professional and ethical standards and will be honest, open and transparent in all our dealings with customers.

Suppliers

We aim to create and maintain strong relationships with key suppliers and contractors.
We aim to choose suppliers that share our ethos in relation to employment practices, quality and environmental controls. This will be communicated to all suppliers and potential suppliers.

Health & Safety

We aim to achieve and maintain the highest standards of health and safety and provide a safe and healthy working environment for all our activities.
We have a current and effective written health and safety policy that is regularly reviewed and updated.

Environment

We have implemented an environmental policy appropriate to our business.
We are aware of our environmental impact as a business and have taken and continue to take appropriate steps to mitigate that impact, including setting environmental objectives and targets, implementing procedures and providing training so employees and contractors understand their environmental responsibilities and can seek to improve our environmental performance.

The Community

We recognise and understand the significance of the local community within which we operate. We aim to enhance our contribution to the community by being sensitive to the needs of local people and groups and promoting ethical and socially responsible trading. We actively support Monkey Park CIC in Brampton, with our Managing Director, Kevin Walker, sitting on the board of directors. Using his contacts, Kevin was been responsible for a project that saw all of the heating and hot water systems replaced at Monkey Park under the #HeroesOfHeat initiative.  The project brought together a team of engineers from across the country to install a new boiler, pipework and radiators donated by Viessmann, Plumbase, Spirotech and many others.

Some examples of our work

The Heroes of Heat team at Monkey Park

#YourPintCan – Installing Energy Saving LED Lighbulbs at Monkey Park

Chesterfield Contituency Responsible Business Champion Award

Derbyshire Times Highly Commended Business Award in the CSR Category